MT Consulting

Privacy Policy and Terms of Service for MT Consulting

Privacy Policy

Last Updated: December 2024

At MT Consulting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website or services.

Information We Collect

  1. Personal Information:
    • When you sign up for an account or use our services, we may collect your name, email address, contact details, and other information relevant to your interactions with us.
  2. Usage Information:
    • We may collect information such as your IP address, browser type, referring/exit pages, and operating system. Cookies and similar technologies may be used to enhance your experience.
  3. Content Submission:
    • Any content you provide, such as inquiries, project details, or comments, will be stored and used to improve our services.

How We Use Your Information

  1. Providing Services:
    • To deliver, customize, and improve our services.
  2. Communication:
    • To send updates, respond to inquiries, and share promotional materials.
  3. Analytics and Improvements:
    • To understand user behavior and improve the functionality of our platform.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at [Insert Contact Email].

Terms and Conditions

Last Updated: December 2024

Acceptance of Terms

By accessing or using the services of MT Consulting, you agree to these Terms and Conditions (“Terms”). If you do not agree, you may not use our platform.

Intellectual Property

All content, trademarks, and intellectual property on 1mtc.com and affiliate websites are owned by their respective owners. Reproduction or distribution without permission is prohibited.

User Responsibilities

  1. Accurate Information:
    • You must provide accurate and up-to-date information during registration or service inquiries.
  2. Prohibited Activities:
    • Users must not engage in activities that include:
      • Posting false information.
      • Harassment or abusive behavior.
      • Violating intellectual property rights.
      • Conducting illegal activities.

Limitation of Liability

MT Consulting is not liable for damages resulting from your use of our platform, including data breaches or interruptions.

Modifications and Termination

We reserve the right to modify or terminate services at any time without prior notice. Updated Terms will be posted, and continued use of our platform constitutes acceptance.

Governing Law

These Terms shall be governed by the laws of Florida, and disputes will be resolved exclusively in Florida courts.

Service Agreement

Web and Chatbot Services Provided

  1. Web Design and Hosting:
    • Development and hosting of websites with basic functionality.
  2. Chatbot Development:
    • Integration of AI-driven chatbots for customer service and automation.
  3. Security and Disclaimer:
    • Standard security measures, such as SSL certificates and updates, are implemented.
    • High-Risk Sites: For high-security needs, additional software or services are recommended.

Disclaimer:
MT Consulting is not responsible for data breaches, cyberattacks, or operational losses.

Ownership and Use of Chatbot Data

All data, interactions, and conversations conducted through chatbots and related services provided by Management Tech Consulting LLC (“MT Consulting”) are the exclusive property of MT Consulting. By using our chatbot services, you agree to the following terms:

  1. Ownership of Conversations:
    All text, queries, responses, interactions, and associated data generated or collected through MT Consulting’s chatbots are the sole property of MT Consulting. This includes data collected from both public and client-specific implementations.
  2. Use of Data:
    MT Consulting may use the data collected through chatbot services for the purposes of:
    • Improving service performance.
    • Enhancing chatbot functionality.
    • Developing new features and offerings.
    Personal data will always be managed in compliance with MT Consulting’s Privacy Policy.
  3. Client-Specific Data:
    For chatbots implemented for specific clients, MT Consulting retains ownership of the underlying chatbot architecture and any general data. Client-specific branding, configurations, or content remain the intellectual property of the client unless otherwise specified in a separate written agreement.
  4. Prohibited Use:
    Users may not access, reproduce, or redistribute chatbot data or services provided by MT Consulting for unauthorized purposes. Any such action will result in immediate termination of services and potential legal action.
  5. Retention and Security of Data:
    MT Consulting retains chatbot data as per its internal data retention policies or as required by applicable law. Although MT Consulting applies industry-standard security measures to protect this data, users acknowledge that no storage or transmission method is completely secure, and MT Consulting is not liable for unauthorized access beyond its control.
  6. Limitation of Liability:
    MT Consulting shall not be held responsible for the misuse of chatbot data or interactions caused by user error, improper implementation, or third-party activities outside its control.

Project Costs and Payments

  1. Service Costs:
    • Project costs will be outlined in an invoice or Statement of Work.
  2. Payment Terms:
    • A 25% deposit is required to begin work, with the balance due upon project completion.
  3. Additional Services:
    • Services requested outside the scope of the original agreement will incur additional charges.
  4. Hosting and Maintenance Fees:
    • Hosting is billed annually, with fees detailed in the invoice.

Client Responsibility:

The Client is solely responsible for ensuring compliance with applicable laws, regulations, and industry standards for data protection and cybersecurity.

Intellectual Property Rights
3.1 Ownership of Deliverables:
Upon full payment of all project costs, the Client will own the final website design and associated deliverables.
3.2 Licensing:

Any third-party software or tools used in the project remain subject to the licensing terms of the respective software providers.

Termination and Cancellation
4.1 Termination by MT Consulting
MT Consulting reserves the right to terminate this Agreement for non-payment, breach of terms, or misuse of services by the Client.
4.2 Termination by Client:

The Client may terminate the Agreement by providing written notice and paying for services rendered up to the termination date.

ALL SALES ARE FINAL. Refunds are not processed on any services already rendered.

Stop Payment: Issuing a stop payment, chargeback, reversal, or payment cancellation is considered theft and may lead to legal action to recover fees and costs.